Info
Payment
I accept Card payment, Apple pay, iDeal
Shipping
I try to ship your orders as soon as possible. But it can take me 1-5 working days to prepare and ship the product for you.
The Netherlands - 5,95€ (1-3 business days)
Germany/Belgium/Spain/Italy - 12€ ( 3-6 business days)
The rest of EU countries - 14€ (4-10 business days)
If you'd like our candles to be delivered to another country please contact me before ordering so I will check delivery cost for you.
Important to know
Please note that the colours on the pictures might vary slightly from the real product as each candle is one-of-a-kind, featuring subtle shade differences. The candles are coloured with plant pigments that may undergo slight colour changes over time, showcasing their natural evolution.
You can also notice small handcraft traces in every candle. Please appreciate the imperfections of our handmade product. At Forma Esse, we celebrate individuality, and we hope our candles bring a heartfelt connection to the craftsmanship behind each one.
Return policy
You can return unused candles within 14 days of receiving your order.
To return:
1. Contact me at hello@formaesse.com with a return request.
2. Items must be in original packaging and resalable condition.
3. Return shipping costs are on customers.
Refunds will be processed within 1-5 business days after I receive your return.
Candle Use & Safety
Follow safety measures when burning Candles. You're the one who is responsible for your safety when burning candles. Always use candle holders and candle plates with our candles. Trim the wick before use and extinguish the candles with a candle extinguisher. Find our Terms & Conditions.